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Our Business Strategy

Our long-term growth centres on the opportunities that we create � and then deliver for our partners. As a leading speciality chemicals distribution partner, we believe we have an important role to play in society by helping our principal partners to market, sell and distribute their products, and our customers to formulate products that create a more sustainable future.
That’s why we are endlessly curious, staying ahead of industry trends and investing in new capabilities for our constantly evolving markets.

We strive to be the global sales partner of choice � trusted by suppliers and customers for first-class technical expertise and solutions that help them innovate and align their business operations to realise their goals.

Our strategy is supported by a strong culture and the following values:

  • Entrepreneurial. We think like owners by creating value, taking initiative, generating new business opportunities, and driving the business forward with self-motivation.
  • Partnership & trust. We build lasting relationships based on trust, integrity, and collaboration with our suppliers, customers, and each other to achieve shared success.
  • Continuous improvement. We are committed to excellence in all that we do, delivering exceptional and competitive value to our suppliers and customers.
  • Financial discipline. We are guided by strict financial discipline so that we can keep investing in our future.
  • Freedom to act. We have the appropriate freedom to act with a ‘can doâ€� attitude.

Our People

Our value lies in our expertise, our commercial relationships and the quality of the people who manage these relationships. That’s why we are proud of our people and consider them to be our greatest asset. In a very technical world of speciality chemicals, we need to attract and hire capable people and provide an environment in which they can flourish. Our culture is the glue that unites our talent across geographies, helping to integrate newly acquired businesses quickly and creating winning teams all over the world.

A digital future

We actively explore ways to optimise our services through digitalisation, enabling us to create better experiences for our customers. We have implemented a number of systems and digital tools to enhance our existing processes. These include, but are not limited to, using AI and data collection to support business intelligence, and a customer portal providing 24/7 access to relevant product and commercial data.
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